Ufone, one of the leading telecommunication companies in Pakistan is redefining the customer experience by installing their new intelligent Virtual Teller Machines across Pakistan.
These intelligent machines appear like an ATM but offer completely different services for Ufone customers. Anyone can walk to one of these machines and avail services like getting a new sim, changing their sim, bill payment and phone recharge, loading super cards, PTCL bill payment, Bio-metric re-verification and video-based customer support.
Currently, the VTMs are deployed across the country in various cities in Ufone Sale and Service Centers. Using the VTM is completely free. You will only be charged when purchasing a new Sim of Ufone.
The purchasing of Sim is a simplified process. When buying a new sim card, all you need to do is give the machine the required money through cash section on the machine and offer your thumbprints for biometric verification. Once this is done, the machine hands you out a brand new sim.
As of now Ufone VTMs only accept cash as payment with Debit/Credit card payment options in the works.
The VTM also returns you your change in case you added more money than required.
Location of Ufone VTMs
Currently, the VTMs are available in cities including Faisalabad, Gujranwala, Gujrat, Islamabad, Jhelum, Karachi, Lahore, Multan, Peshawar, Rawalpindi, and Sialkot.
For the full address of Ufone VTMs in your city, check out the official Ufone VTMs page.
The VTMs are available 24/7 for services.