If you thought getting your Samsung Note 7 replaced would solve the exploding battery issue, think again.
A replacement Samsung Galaxy Note 7 reportedly went on fire onboard a plane of Southwest Airlines bound from Louisville to Baltimore on Wednesday. The incident happened as soon as the plane was about to take off. Thankfully no one was hurt. All the passengers and crew were immediately evacuated after the issue took place.
The owner, Brian Green, told The verge:
Green said that he had powered down the phone as requested by the flight crew and put it in his pocket when it began smoking. He dropped it on the floor of the plane and a “thick grey-green angry smoke” was pouring out of the device. Green’s colleague went back onto the plane to retrieve some personal belongings and said that the phone had burned through the carpet and scorched the subfloor of the plane.
According to Brian, the phone was at 80% battery capacity when the incident happened. He also mentioned that he had not used the wires to charge his phone after receiving a replacement from Samsung.
IMEI test reveals the set was replaced
If you put the IMEI number of the phone through Samsung’s recall eligibility checker, it returns the message confirming that the set has been replaced and is safe to use.
Samsung releases a statement
A replacement set catching fire is extremely bad for the image of the company. Samsung immediately released a statement following the incident saying:
Until we are able to retrieve the device, we cannot confirm that this incident involves the new Note7. We are working with the authorities and Southwest now to recover the device and confirm the cause. Once we have examined the device we will have more information to share.
The affected set is currently held at the Louisville Fire Department Arson Unit for investigation. The US Consumer Product Safety Commision is also going to open an investigation over the incident.
The owner however has already bought an iPhone 7 after being tired of the issues being faced by the Galaxy Note 7.